Effective Date: 16.2.26
Business Name: Coco's House of Design
Contact Email: Cocos.houseofdesign@gmail.com

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1. INTRODUCTION

These Terms and Conditions (“Terms”) govern your use of this website and all services provided by Cocos House of Design (“Designer,” “we,” “us,” or “our”).

By accessing this website or purchasing services, you agree to be bound by these Terms. If you do not agree, please do not use this website or engage our services.

 

2. SERVICES

We provide freelance creative services including, but not limited to:

• Branding and brand identity design

• Graphic design services

• Content creation days

• Content feed planning and strategy

• Website design and development

Each project’s scope, deliverables, and timelines will be outlined in a separate proposal, agreement, or invoice prior to commencement.

 

3. DEPOSITS & PAYMENT

3.1 Deposit

A 50% non-refundable deposit is required upfront for all services before any work begins.

The deposit secures your project slot and covers initial strategy, research, and development time. No work will commence or booked in until the deposit is received.

3.2 Remaining Balance

The remaining 50% is due:

• For branding, graphic design, content days, and content plans: prior to final delivery of files.

• For website projects: according to the agreed payment schedule or before launch (whichever comes first).

Final files, website access, or transferable assets will not be released until full payment is received.

3.3 Payment Plans (Websites Only)

Payment plans may be offered for website projects at the Designer’s discretion.​

• If an instalment is missed, the project may be paused immediately.

• Websites will not be launched or transferred until full payment has been received.

Failure to complete a payment plan may result in suspension of access to the website.

3.4 Late Payments

Late payments may incur a late fee of £50.
We reserve the right to suspend work until overdue payments are cleared.

 

4. CLIENT RESPONSIBILITIES

The Client agrees to:

• Provide all necessary materials and information in a timely manner

• Ensure all supplied content is owned or properly licensed

• Provide feedback within agreed timelines

Delays in communication or asset delivery may result in timeline extensions.

 

5. REVISIONS

Each project includes a specified number of revisions as outlined in the project proposal.

Additional revisions beyond the agreed scope will be billed at an hourly rate.

Major changes in direction after approval may require a new agreement and additional fees.

 

6. INTELLECTUAL PROPERTY

6.1 Ownership

Full ownership rights to final approved deliverables transfer only after full payment has been received.

Until full payment is made, all designs, concepts, and materials remain the property of the Designer.

6.2 Portfolio Use

The Designer reserves the right to display completed work in portfolios, social media, marketing materials, and promotional content unless otherwise agreed in writing.

6.3 Unused Concepts

Unused concepts, drafts, and preliminary designs remain the intellectual property of the Designer.

 

7. WEBSITE PROJECTS

• The Client is responsible for hosting, domain registration, and third-party platform fees.

• The Designer is not responsible for third-party outages, updates, or technical issues.

• Ongoing maintenance is not included unless stated in a separate agreement.

• Once the website is approved and launched, responsibility for site management transfers to the Client unless otherwise agreed.

 

8. CONTENT DAYS & CONTENT PLANS

• Clients must arrive prepared and on time for scheduled content days.

• Rescheduling requires at least 72 hour's notice.

• Strategy and planning services do not guarantee specific business results.

 

9. CANCELLATIONS & TERMINATION

If the Client cancels:

• The 50% deposit remains non-refundable.

• The Client is responsible for payment for work completed beyond the deposit amount.

If the Designer terminates:

• The Client will be invoiced only for work completed.

• Any remaining balance (if applicable) will be refunded.

 

10. LIMITATION OF LIABILITY

The Designer shall not be liable for indirect, incidental, or consequential damages including loss of revenue or business opportunity.

Total liability shall not exceed the total amount paid by the Client for the specific service.

 

11. CONFIDENTIALITY

Both parties agree to maintain confidentiality of sensitive information shared during the project.

 

12. GOVERNING LAW

These Terms shall be governed by the laws of the United Kingdom.

 

13. AMENDMENTS

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.